A domain name is a unique address on the internet which tells computers where to find your website on the internet.

Once your domain name is registered, it can take up to 72 hours before everyone can see it on the internet. Check with your domain registration company for exact times.

Most domain registration companies will require a minimum of 48 hours to complete a change to your domain. Refer to your domain registration company for exact times required.

Within 24 hour, After we have receipt your full payment.

There are a number of ways to create a website. You can use a text editor if you are familiar with HTML coding, or use programs such as Microsoft Frontpage, Dreamweaver, Netscape Composer, etc.

We will allow you to have a maximum of unlimited email addresses.

An email alias simply forwards email messages to another email address. Your alias will not have its own storage space, username, or password like a real email address, and must be associated with another email address. Email aliases have the advantage of sending to more than one address. You can use an alias to distribute email messages to a group of people.

When you have finished registering your account, we will give you a FTP account for upload your files.

Open up your internet browser and type your domain name with or without the "www." in front of it.

We are runinng on Linux and NT is coming soon.

If you cannot find the answer in this FAQ, then you can email our technical support at support@web4hk.com and you will receive a reply within 48 hours.

Absolutely not, no exceptions, and if we find that a site does have adult content, the account will be closed without advance notice.

Currently we accept cheque or bank deposit.

Virtual webhosting is when you share a server with many other websites. In comparison, a dedicated server will only have your website and content on it and nothing else.

Yes. You can view our other hosting packages at our website.

Yes, We have affiliate programe , please contact our sales.

Unix servers are configured to read "index.html" as the default page to load. It is STRONGLY recommended that you have an "index.html" page in EACH of your directories of your website. Directories without it allow browsing through all your files and exposing to public view files not intended for that purpose.

Unix is a case sensitive platform. If you specify for a file called "index.html", and the file is actually "Index.html", it will not work because the server will recognize that as two different files. This is one of the biggest problems for people transferring files from a Windows based computer to our Unix servers. If you encounter this problem, ensure that the hyperlinks on the pages correspond to the exact filenames on your website. If they do not match, you can either modify your hyperlinks and upload the pages again, or rename your files.

A secure server uses SSL (Secure Socket Layers) technology. This SSL technology is used to establish an encrypted connection between the server and client and providing privacy between the two communicating applications.

Microsoft FrontPage is a quick, effective way to create and manage professional-quality Internet or intranet sites without programming. It makes it easy for new users and professional Web developers alike to build and maintain great-looking, professional-quality Web sites in no time.

The Common Gateway Interface, or CGI, is a standard for external gateway programs to interface with information servers such as HTTP servers.
A plain HTML document that the Web daemon retrieves is static, which means it exists in a constant state: a text file that doesn't change.
A CGI program, on the other hand, is executed in real-time, so that it can output dynamic information.

PHP (officially "PHP: Hypertext Preprocessor") is a server-side HTML-embedded scripting language.

MySQL, the most popular Open Source SQL database, is provided by MySQL.

This is the amount of hard drive space you have on the web server.

POP3 accounts are email accounts that you can receive email from your visitors on the Internet. They allow you to receive email only. (We recommend that you send your email through your SMTP of your Internet Service provider). POP3 accounts come with their own username and password to access them. With POP3 email, you can create a very well organized site with different POP3 accounts for different areas of your web pages.

Bandwidth or data transfer refers to the amount of traffic that is coming and going from your web site. For example, if your welcome page totals 5k, every time someone looks at your web page, 5k of information is being sent to their computer. If you have images or photographs on your site, this will increase the amount of traffic used.

Our servers are connected to a multiple gigabit backbone that provides your web site with one of the fastest connections to the internet regardless of where it is being accessed from.

Yes, all of our servers are in a secured server room which is backed up with UPS's as well as generator backups from the server building.

Our DNS information is as follows:
Primary DNS - ns0.web4hk.com 210.245.164.11
Secondary DNS - ns1.web4hk.com 210.245.164.12